Tampilkan postingan dengan label personal marketing. Tampilkan semua postingan
Tampilkan postingan dengan label personal marketing. Tampilkan semua postingan

February Book Special Ends in Two Days

If you still don't have your personal copy of Secrets of Power Marketing - move quickly, because the February book special ends at the end of February. And you are in luck because this is a leap year, so you have until the end of February 29 to claim your copy at the special price.


(real book) at 40% off.


Special rate of $12
Regular price is $19.95


Read the comments from readers around the world of Secrets of Power Marketing.




PS: It's a national bestseller and published in seven countries.


Sorry - Sale Ended Feb 29






George Torok Keynote Marketing Speaker Co-author of Secrets of Power Marketing
Get your free copy of "50 Power Marketing Ideas" Power Marketing on FaceBook Marketing Zoo on Twitter
Share/Save/Bookmark

BMO Customer Service Shines: Kudos to Bank of Montreal

The Bank of Montreal has been impressing me with their customer service lately.

I received a phone call from the bank that my line of credit was over drawn. The message requested that I take care of that differennce today.

It was my mistake. I had miscalculated. I was delighted to receive that call for two reasons.

1. BMO did not bounce the cheque that put it over.
2. BMO called to alert me to the problem.

Naturally I returned the call and corrected the overage that afternoon.

BMO did two simple things that I appreciate. Apparently it is possible for the bank to do that.

Contrast that with my experience with the TD Bank. When faced with a similar situation TD bounced my cheque and did not call me. Instead, they mailed me a noticed that arrived a week later. And TD charged me for a bounced cheque from them and the other bank plus an overdraft charge.

When I received the notice I called immediatley. I visited the bank and fixed the overage. I asked the TD Bank to call me when and if this happens again. They informed me that they didn't have time to call everybody... What that really meant is that they had no intention of calling me because I wasn't important to them.

I have been a customer of both the TD and and BMO banks for at least 30 years.

Just imagine that. There is a problem - so you call your customer and let them know. That is so easy to do. Why don't they all do that?

I know. Some of them are too busy to talk to customers.

Kudos to Bank of Montreal.
Lumps of coal to TD Bank.


George Torok
Marketing Expert
Marketing Speaker
Radio Show Host of Business in Motion



Share/Save/Bookmark
Related Posts Plugin for WordPress, Blogger...