Power Marketing

Does a name determine value?

Maybe. Names plant images or emotional value in our minds. Product names seem to influence value. Consider these examples.

Wine
If you are selling wine then consider the study by Brock University as reported in the Globe and Mail.


“Names that seem unique or harder to understand or wrap your mind around are that way because they’re rare,” said Antonia Mantonakis, the Brock associate professor of marketing who led the study. “Things that are rare are more valuable.”

Apparently wine appears more valuable when it seems to be unattainable.

This study demonstrated that a difficult-to-pronounce name like Tselepou was perceived as more valuable than Titakis, which was perceived as more valuable than a simple common name. Wine drinkers want to be mysterious. Read the rest of this report at the Globe and Mail

Investment
The same article in the Globe and Mail mentioned:


"In one subsequently famous case, Harley-Davidson shares shot up 16 per cent in the weeks after it changed its ticker from HDI to HOG, the biker-slang term for its motorcycles."

When it comes to investments simple names are better. Investors want to be reassured - not confused.


Dating
Imagine if you are a guy looking to meet a woman on an online dating site, how likely are you to contact a Gertrude, Bertha or Gretchen? Would Melanie, Tiffany or Jennifer sound more attractive?

Imagine that you are a woman hoping to meet the guy of your dreams. Your friend offers to introduce you to   Igor, Rudolph and Herbert. Would you prefer Brad, Stephan or Trevor?

Naturally the attractive people names will be influenced by your age and culture.


I suggest that when you are naming your company or product think about what sounds attractive to your best prospects. They are the ones who need to give you money. Buyers won't care about the name of your grandmother, your hero or your pet.

Should the name sound exotic, simple, foreign, common, reassuring, provocative or suggestive?



George TorokKeynote Marketing SpeakerCo-author of Secrets of Power Marketing
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You’ll look cool

Those are selling words.

Are you using the best selling words in your marketing messages? Review your marketing messages with the perspective of an uninterested prospect.

What is the first response that prospects might have to your message? Is it “So what?”

That will happen when you describe features.

We are open 9:00am to 7:00pm
We have 24 flavours
Backed by 25 years of service

Yeah, so what?

When I was signing the contract for my new car – the sales rep asked me if I wanted tinted windows.

I hadn’t given it any thought and I didn’t want to spend any more money.

But, when she said the magic words, “Tinted windows will make you look cool, I decided in an instant. I happily ordered the tinted windows.


George Torok

Canadian Business Speaker

Why? The email offered an advertising opportunity to buy an ad in the issue of the magazine that would be distributed at my association convention.

Why would that motivate me to buy an advertisement? Why would I pay to promote my services to 400 of my peers and competition? They aren’t going to buy from me nor promote my services.

It didn’t make sense to me. Yet that was the lead point in this sales message. It turned me off quickly.

Your first point in any marketing literature or sales letter should be your strongest point. You want to grab your prospects quickly and get them to buy.

You don’t want your first point to offend your audience by appearing frivolous or ridiculous.

Always lead with your strength and preferably a success story.

I have asked this magazine sales rep for a success story and she had none. Instead she chronicled an imagined scenario that was based on her fantasy. But that’s another story.

The closing message in this promotion was:

"Be the envy of all your peers and be in the convention issue as its distributed at the upcoming conference."

That's a clever appeal to pride. Appeal to emotions especially when you can't compete on substance.

Be clear on who you are marketing to and why.


George Torok
Marketing Speaker

Do want a powerful branding strategy? Take a controversial position. Offend someone and attract your target market. But you have to pick your position and enemies carefully. Don’t offend your fans or best customers.

Controversy sells newspapers, books, and movies. You can also use controversy to sell your product, service or yourself. Notice how they often do it in the movie business. The entertainment industry has lots of vivid controversy lessons for marketers.

Controversy can be a powerful branding technique. But it comes with a cost. It means that you will need to take a position. You will offend some and strongly attract those who like your position. Are you willing to be so bold?

It could be as simple as the title that sells the movie. Consider the success of “Texas Chain Saw Massacre” or “Snakes on a Plane”. Both of those titles were vivid, graphic and controversial. People either immediately hated or loved the movie when they first heard the title.

At one time in the entertainment world it was enough to title your program as “The Greatest Show on Earth” to grab attention and get people talking. Today you might need to label your show as “The Vagina Monologues” or “Puppetry of the Penis” to get attention and create controversy.

The Guides for Dummies and Idiots series of books generated attention with the controversial titles. They sold very well. The multiplicity of topics tells you that.

The sensitivity of the content could create enough success in a movie. Consider “Passion of the Christ” and “The Da Vinci Code”. There was little need to advertise those movies. The controversy did all the heavy lifting for promotion. The media was talking and bloggers were blogging. Church leaders were preaching. People were protesting and arguing. What a great controversy.

Along came another movie with content guaranteed to raise controversy, “Death of a President”.

To fan the flames the promoters not only published the usual supporting testimonial reviews – but also the comments from the detractors as well. Let’s hear from those who hate us. What delicious controversy. What terrific and profitable promotion.

And to tilt the readers’ perspective of the views they headed the positive views with the title, “Have seen Death of a President”. And on the other side the heading, “Have Not seen Death of a President.”

The controversy is both shaken and stirred by the strength of the negative comments as well as the sources.Here are the negative ‘testimonials” for the movie, Death of a President:

Have Not seen Death of a President

“I think it’s DESPICABLE.”Senator Hillary Rodham Clinton

“I find this SHOCKING. I find this DISTURBING.”Gretchen Esell, Republican Party of Texas“(Director Gabriel)

Range is a SICKO.”Rush Limbaugh

“We’re not commenting because IT DOESN’T DIGNIFY A RESPONSE.”Emily Lawrimore, White House Spokesperson

Powerful words from powerful people. It’s impossible to buy endorsements like that.

Unwittingly those people endorsed the movie by polarizing the controversy. Imagine how many folks would watch the movie because of those powerful negative endorsements.

Controversy sells. Why? Because controversy is one technique for branding. Powerful branding declares both friends and enemies.What people say against you can be powerful promotion.

When you want to create a strong brand in the marketplace first decide on who you want to attract then who you are willing to annoy. This could be the beginning of a strong branding position.

Are you ready to make some passionate friends and enemies? Go ahead, make your brand.


© George Torok helps business owners gain an unfair advantage over the competition. His bestselling book, “Secrets of Power Marketing” is the first guide to personal marketing for the non-marketer. Get your free copy of “50 Power Marketing Tips” at http://www.PowerMarketing.ca To arrange a speech to your conference or team meeting visit http://www.Torok.com To arrange a media interview call 905-335-1997

It’s Friday 13.
For Port Dover, a normally sleepy cottage and fishing village on the North shore of Lake Erie, Friday 13 is a bonanza. “Unlucky” Friday 13 has become the luckiest day for the businesses of Port Dover. It’s like the typical retailers’ Christmas & Boxing sales rolled into one.

Every Friday 13, depending on the time of the year and the weather, thousands or tens of thousands of people visit Port Dover to celebrate Friday 13. Because this is a sunny August 13, there might be over 100,000 celebrants on the streets of Port Dover. The population of Port Dover is 6,000.

Most of these pilgrims arrive by motorcycle. The streets become transformed into miles of parking lots for lines of thousands of motorcycles.

And these motorcycle riders bring and spend money – lots of it. They buy food, drink, accommodation and souvenirs. These are your weekend warrior motorcyclists. There are accountants, managers, entrepreneurs, retirees, mechanics, doctors, lawyers, teachers, administrators, executives, production workers, electricians, plumbers, truck drivers, politicians…

You get the picture. Good customers with money to spend looking for an experience. They just happen to ride and like motorcycles.


What can marketers learn from this phenomenon?

One Person Had an Idea And Made Phone Calls
This event started by chance in 1981 when 25 motorcycle riding friends got together at the Commercial Hotel in Port Dover for a few beers on November, Friday 13. They decided to meet again on the next Friday 13. Perhaps the beer influenced their enthusiasm for more. They had no other agenda. They were just friends getting together.

People Tell Friends About Good Experiences
The next meet there were more, then more again. The original organizer promoted the event around his network. He did this before FaceBook, Twitter and blogs. Friends told motorcycle riding friends about Friday 13 in Port Dover. At some point the event attracted the media. That captured more attention. The event hit what bestselling author Malcolm Gladwell calls the “Tipping Point”. It went viral. Almost nothing can stop it now.

The Date is Memorable
Friday 13 was already notorious because of the superstition associated with that date and the corresponding fear known as triskaidekaphobia. The string of “Friday the 13th” movies helped to anchor that date in people’s minds.

The superstition around the date might even have appealed to motorcycle riders because they know that they are fighting the odds against cars and trucks every time they are on the road. I think that there is a rebel in every motorcycle rider.

Controversy Grabs Attention
Motorcycles are controversial. Some people hate them. Some love them. Motorcyclists might be considered undesirables in some places. Think motorcycles and it’s easy to think about the criminal gangs – the one percenters - Hells Angles, Satan’s Choice and Outlaws. The date “Friday 13” is controversial. You can imagine that at some point the town council, business owners and residents of Port Dover had some controversial meetings about what to do about this event – “should they allow it or ban it?”


Marketing Lessons

Look at new ideas. Don’t discount the source of the idea or the lack of immediate profitability.

The best marketing is word of mouth. Look for under-satisfied communities. A community could be a group of people with a common interest, joy and/or pain.

It might take awhile for it to hit the tipping point and catch fire. If it’s a good idea and the conditions are right you will have a winner.

People want a unique experience. Give them that and they will reward you. They’ll buy, they buy again and they tell their friends.

Grab attention with controversy. Take a position. Embrace the rebels and you will have loyal fans. Be prepared to alienate dissenters.


George Torok
Marketing Author & Expert
Business Speaker